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This Return Policy applies to interior décor and styling services provided by Faunashoulder, operating from Chicago, Illinois, United States. Our services include residential and commercial interior styling, space planning, color consultation, and décor selection for properties throughout the United States. Please read this policy carefully before engaging our interior décor services.
Faunashoulder, operating from Chicago, Illinois, United States, provides professional interior décor and styling services throughout the United States rather than physical products. Our services include residential and commercial interior styling, space planning, color consultation, and décor selection for properties across Illinois and other states. As such, traditional return policies for physical goods do not apply. However, we are committed to ensuring your satisfaction with our interior décor and styling services.
If you need to cancel your scheduled interior décor consultation or styling service in Chicago, Illinois, or other locations in the United States before it begins, please contact us at least 48 hours in advance. Cancellations made more than 48 hours before the scheduled interior styling service may be eligible for a full refund or rescheduling. This policy applies to all interior décor and styling services provided by Faunashoulder throughout the United States.
Once interior styling services have commenced for your residential or commercial property in the United States, cancellations are subject to the terms outlined in your individual service agreement. Generally, you may be responsible for payment for interior décor work already completed, including design planning, color consultation, and styling execution.
Refunds for interior décor and styling services provided by Faunashoulder in the United States, including services in Chicago, Illinois, are considered on a case-by-case basis and are subject to the following conditions:
Faunashoulder, operating from Chicago, Illinois, United States, strives to ensure your complete satisfaction with our interior décor and styling services throughout the United States. If you are not satisfied with the completed interior styling work for your residential or commercial property, please contact us within 7 days of service completion. We will work with you to address any concerns about the interior décor, color selection, or styling execution and make reasonable adjustments to meet your expectations.
Minor revisions and adjustments to interior styling work for properties in the United States may be available at no additional charge if requested within 7 days of service completion. This includes small changes to décor placement, color accents, or styling elements. Major revisions or complete redesigns of interior décor schemes may incur additional fees as outlined in your service agreement. All revision requests for interior styling services in Chicago, Illinois, and other locations are subject to availability and scheduling.
If we assist you in purchasing furniture, décor items, or other products for your interior styling project in the United States, those purchases are subject to the return and refund policies of the individual retailers or manufacturers. Faunashoulder, based in Chicago, Illinois, is not responsible for returns or refunds of products purchased through third-party retailers in the United States. All product returns must be handled directly with the retailer according to their policies.
| Service Stage | Refund Eligibility | Timeframe |
|---|---|---|
| Before interior décor consultation | Full refund | 48+ hours notice |
| After consultation, before interior design | Partial refund | Within 7 days |
| After interior design delivery | No refund | N/A |
| After styling completion (United States) | Case-by-case | Within 7 days |
If you have a dispute regarding our interior décor and styling services in the United States or this return policy, please contact us directly at our Chicago, Illinois office. Faunashoulder is committed to resolving any issues related to interior styling services fairly and promptly. If we cannot reach a resolution regarding your interior décor project, disputes may be subject to mediation or arbitration as specified in your service agreement, in accordance with Illinois state law and United States federal regulations.
For questions about returns, refunds, or cancellations, please contact us:
Faunashoulder
6556 W Roscoe St, Chicago, IL 60634, United States
Phone: +13123584200
Email: info@faunashoulder.world
This Return Policy may be updated from time to time. We will notify clients of any material changes to this policy. The most current version will always be available on our website.
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